1.    Who we are?

Learning Without Borders is a coaching, courses and consulting for individuals and organisations company, which helps make and measure Social Impact. Learning Without Borders is also the owner of the Social Impact Game mobile app. Refer to the Social Impact Game privacy policy for more information https://www.socialimpactgame.com/privacy

This privacy policy explains how we use any personal data we collect about you when you use our services, mobile application, and this website.

Learning Without Borders is committed to ensuring that your privacy is protected. Should we ask you to provide certain data by which you can be identified when using our services App or this website, then you can be assured that it will only be used in accordance with this privacy policy.

For the purpose of the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications (PECR) the data controller is Learning Without Borders. Learning Without Borders is a registered data controller with the Information Commissioner’s Office (ICO) under registration number ZB006640.


2.    What personal data do we collect about you?

We may collect the following categories of personal data about you:

We do not collect any Sensitive Data about you. Sensitive data refers to personal data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you do not provide us with the requested data, we may have to cancel a project or service you have ordered but if we do, we will notify you at the time.

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at headoffice@learning-without-borders.com.

In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.

We may process your personal data without your knowledge or consent where this is required or permitted by law.

We do not carry out automated decision making or any type of automated profiling.


3.    How will we collect the personal data about you?

You directly provide us with most of the personal data we collect. We may collect and process your personal data when you:

We may also receive your personal data indirectly from the following sources:


4.    How will we use the personal data about you?

We will use the personal data you provide in a manner compatible with the UK GDPR, and to carry out one or more of the following to:


5.    Sharing your personal data

We will not sell or share your personal data with any 3rd party organisation for market research or marketing purposes without specific consent from you.

We use data processors who are third parties who provide elements of services for us. We have contracts in place with our data processors. This means that they cannot do anything with your personal data unless we have instructed them to do it. They will hold it securely and retain it for the period we instruct.

We may share data (including personal data) if we have a legal obligation to do so, or if we must enforce or apply our terms of use and other agreements. This may include submitting data for legal reasons.

Examples of third parties we may share your personal data with, to provide services are as follows:

5.1.          Service Providers

Listed below are the key service providers we use to provider elements of our service.


6.    Our legal grounds for processing your personal data

We may rely on one or more of the following legal grounds to process your personal data:

  1. Reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
  2. Communicating with our customers, participants and prospects to introduce them to services, or market similar services that would be of interest and benefit to them.
  3. Promotion and publicity (e.g. using photographs and video footage of projects to promote and grow our business).
  4. Enable us to properly administer our website, App and our business and to grow our business and to decide our marketing strategy.


7.    How long is your personal data retained?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.


8.    Where your personal data is stored

The UK GDPR protects your personal data. Where we transfer your data to third parties outside of the UK, we will ensure that certain safeguards are in place to ensure a similar degree of security for your personal data. Such as:

If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.


9.    Keeping your personal data secure

Transmitting data over the internet is generally not completely secure. We have procedures and security in place to keep personal data secure once it is in our systems. All personal data is stored securely in accordance with the principles of the UK GDPR.

Any personal data collected in paper form are securely filed at our office and site locations in London. All access to your personal data is highly restricted for approved business purposes only.


10. Your data subject access rights

Your rights are as follows:

You may make any of the requests outlined above by contacting us by email: headoffice@learning-without-borders.com or in writing marked for the attention of our Data Compliance Lead at the following address Learning Without Borders, Suite 7, 22 Northumberland Ave, London, WC2N 5AP, United Kingdom.


If you wish to complain about how we have handled your personal data, please contact our Customer Service Manager by email at headoffice@learning-without-borders.com.

Our Customer Service Manager will then investigate your complaint and work with you to resolve the matter.

If you still feel that your personal data has not been handled appropriately according to the law, you can contact the Information Commissioner’s Office in the UK here: https://ico.org.uk/concerns/ and file a complaint with them.


11. Changes of business ownership and control

Learning Without Borders may sometimes expand or reduce its business, this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties.

Data provided by Users will be transferred along with that division and the new owner or newly controlling party (if necessary to that division) will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.

In the event that any personal data submitted by prospects or customers will be transferred in such a manner, you will not be contacted about this in advance or then after by us.


12. Children’s privacy

Our service does not address and is not directed towards anyone under the age of 13. We do not knowingly collect personal data from anyone under the age of 13.

If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that data from our systems.


13. Cookies

To find out more about how we use cookies you can access our “Cookie Policy” in the link https://learning-without-borders.com/cookie.


14. Other websites

Our website contains links to other websites. This privacy policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.


15. Changes to our privacy policy

We keep our privacy policy under regular review, and we will place any updates on this web page. This privacy policy was last updated on 28th July 2022.


16. How to contact us

Please contact us if you have any questions about our privacy policy or data we hold about you headoffice@learning-without-borders.com or write to the Data Compliance Lead, Learning Without Borders, Suite 7, 22 Northumberland Ave, London, WC2N 5AP, United Kingdom.